Privacy policy

Privacy Policy

Lambright Chimes operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Lambright Chimes is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you. This includes:
  • Contact details (name, billing/shipping address, phone number, email)
  • Financial information (credit/debit card, account info, payment details)
  • Account info (username, password, preferences)
  • Transaction info (items viewed, purchased, returned, or cancelled)
  • Communication history (support inquiries or direct contact)
  • Device and browser details (IP address, unique identifiers)
  • Usage data (interactions, session info, site navigation)

How We Collect Personal Information

We collect personal information:
  • Directly from you when you create an account, place an order, or contact us
  • Automatically via cookies, analytics, and device/browser info
  • From service providers (e.g. Shopify, payment processors)
  • From third-party partners, such as marketing or advertising platforms

How We Use Your Personal Information

We use your information to:
  • Provide, personalize, and improve the Services
  • Process payments, returns, and exchanges
  • Communicate with you (account, order updates, customer support)
  • Market and advertise to you (including personalized ads)
  • Ensure security, detect fraud, and protect users
  • Comply with legal obligations

How We Share Your Personal Information

We may share your personal information with:
  • Shopify (for hosting and fulfillment)
  • Vendors and service providers (shipping, customer support, analytics)
  • Marketing partners for advertising purposes
  • Government/legal authorities as required by law
  • Affiliates, business successors, or in a corporate sale/merger

Relationship with Shopify

Our Services are hosted by Shopify. Shopify may collect and use your personal information independently to improve the shopping experience. You can learn more about Shopify's data practices here: 👉 Shopify Consumer Privacy Policy 👉 Shopify Privacy Portal

Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before submitting personal information.

Children’s Privacy

We do not knowingly collect or process personal data from individuals under the age of majority. If you believe your child has provided us with personal information, please contact us to request deletion.

Security & Data Retention

We implement appropriate measures to protect your data, but no system is 100% secure. We retain your information as needed to provide Services, resolve disputes, comply with laws, and enforce agreements.

Your Rights

Depending on where you reside, your rights may include:
  • The right to access or know the personal data we hold
  • The right to request deletion or correction
  • The right to data portability
  • The right to opt-out of targeted advertising or data “sales”
To manage preferences or submit requests, please use the links in Shopify’s portal above.

International Transfers

Your data may be transferred or stored outside your country. For residents in the EEA or UK, we rely on appropriate safeguards, such as Standard Contractual Clauses.

Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last Updated” date will be revised accordingly.

Contact Us

If you have questions or want to exercise your data rights, contact us at: 📧 info@lambright-chimes.com